Many expats and other internationals not only feel uncomfortable in Dutch healthcare, they also find themselves poorly informed about the system. Recent research (April 2018) by the International Community Advisory Panel shows that confusion and lack of understanding persists when it comes to healthcare in the Netherlands. Only 33.5% feel well-informed or relatively well-informed about the health insurance system; more than 60% find themselves not informed, or insufficiently informed about the healthcare system.
This confirms research done by Healthcare for internationals (H4i), a nonprofit network of healthcare providers that aim to have Dutch healthcare better meet the needs and expectations of internationals. Internationals especially, would like easier access to comprehensive and understandable information about Dutch health insurance, the healthcare system, and how to find suitable healthcare providers.