Providing decent and timely information to internationals is vital to make Dutch healthcare better accessible to internationals. This is shown not only by research performed by H4i amongst migrant workers and expats, but also by a recent study by the Migrant Worker Knowledge Centre and an ongoing study by Pharos.
H4i’s mission is to bridge the gap of trust between internationals and Dutch healthcare. Good information provision is vital to this process. With the launch of an App for migrant workers, the pilot with the digital GP and our contributions to videos created by the City of Amsterdam, H4i has made another number of steps:
H4i launches App for migrant workers
Migrant workers feel badly informed about Dutch healthcare. They often don’t know where to turn in case of health problems. This was showed by a study performed by H4i and health insurer HollandZorg.
The saying ‘people fear what they don’t understand’ appears to apply here: less well informed migrants tend to have less faith in the Dutch doctors and their diagnoses. Luckily, the opposite also applies: migrant workers who feel well-informed trust the GP more and feel safer in the Dutch healthcare system.
Online ‘guide’ for Polish and Romanian migrants
This is why H4i developed an online ‘guide’ to healthcare, optimised for smartphone use. Read more...
First migrant workers registered with digital GP
West-Brabant hosts some 40,000 migrant workers. A large number of these do not have a GP. Care is therefore hard to access for this group. Healthcare for internationals and Arene digital GP practice started up a unique project aimed at improving this situation.
As of early October, participating agencies in the region have been registering their foreign employees with Arene (with their consent). This offers migrant workers direct access to a GP of their own.
Multilingual App
In the event of health problems, registered migrant workers contact Arene through an App. They are given online advice through a chat system. With one button they are also able to make a video call appointment or view their medical record. The App is currently available in Polish, Romanian, English and Dutch. Read more.......
Newsletter Health Insurance 2022
No later than 12 November all insurance providers have to announce their premiums for 2022.
This is also the day our traditional Health Insurance newsletter will be published. This will be full of tips and information to help internationals decide whether it’s wise to change health insurers or policies.
Sign up here to receive the newsletter.
Full IAG report available
Some time ago we published the summary of this study by the International Advisory Group (IAG). IAG is researching the needs of internationals independently of H4i and advises H4i on ways to get Dutch healthcare to better meet the needs of this target group.
The full report can be found here.
H4i seeks a proactive program manager
H4i is looking for a program manager willing to take responsibility for various ongoing and new programs designed to help the Dutch healthcare system better meet the needs of the 1.2 million internationals living in the country.
Read more (in Dutch)……
Sneak preview videos Dutch healthcare
Amsterdam City Council has had several videos made in the previous year that help inform newly arrived internationals of the various aspects of life in the Netherlands.
Two of these regard healthcare. H4i helped write the scripts. A GP from H4i member CHAGZ in Amsterdam explains how the Dutch healthcare system works and how the GP plays an important role in it.
The entire series of videos will soon be launched by Amsterdam and will subsequently be offered to ‘international newcomers’ through IN Amsterdam. You can find a preview of the videos about Dutch healthcare here: Healthcare part 1 and Healthcare part 2.
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